Title Excerpt Publish Date
Mission Moment Monday: Stories Need Urgency and Empathy

It’s time for a Mission Moment Monday! Today’s focus is urgency and empathy. I recently spoke with Jeff Peterson, Development Director of Forgotten Children Worldwide and his colleague Kelsey Schwartz, Media & Communications Director. This year they’ve been working on changing their “report-like” stories to stories that evoke more urgency and empathy. Part I – […]

September 30, 2019
Mission Moment Monday: Fundraising Transformation

I hope this Mission Moment Monday message inspires you as much as it did me. I recently received this email from Jody Hudson, Director of Development and Communications at Creative Care for Reaching Independence. I’m honored she calls me her mentor. Jody and her team have created fundraising transformation in their organization. The staff and […]

November 19, 2018
Mission Moment Monday – Regular Communication Equals More Money

It’s Mission Moment Monday. I’ve got a story to share to remind you why regular communication equals more money. As year-end giving season heats up ask yourself, have we done everything we could to ensure our supporters are ready to give at inspiring levels? Or do we simple expect them to give again because they’ve given […]

October 1, 2018
Mission Moment Monday – Two versions. One Story.

Your donors give because of the way it makes them feel. Period.

A simple, powerful way to cause them to feel great is to update them on the impact of their previous gifts. Keeping them engaged.

August 27, 2018
Mission Moment Monday – Ignite Your Fundraising Results

Coaching people to share powerful, action-causing stories is my passion. The most exciting outcome for those invited into the June/July class — they collectively raised more than $161,400 in 7 weeks!

July 30, 2018
Mission Moment Monday: Don’t ‘Step Over’ What You Do to Change Lives

Today’s Mission Moment Monday shows the importance of showing what you do to change or save the life of the person in your story.

June 18, 2018
Mission Moment Monday: The Challenge of Humanizing Science Stories

We’re back for another Mission Moment Monday! Today we’re taking a look at how research and science can sometimes be a challenge to humanize.

May 7, 2018
Mission Moment Monday: Work That’s Difficult to Describe

Mission Moment Monday’s are created for you. It’s your chance to hear and experience the coaching of mission moment stories from all corners of the social sector. Gwen McCausland, Director of the South Dakota Agricultural Heritage Museum, is today’s guest storyteller. We worked on a sweet story about a volunteer that brings her agricultural heritage museum to life.

April 9, 2018
Mission Moment Monday: Sharing Your Money Story

Over the course of the year I’ll highlight different types of nonprofit missions on Mission Moment Monday. Today you’ll hear a story from Pamela B. Rhoads, development director at Cleve J. Fredricksen Library. The library is located in the small borough of Camp Hill, PA – population around 7,900.

March 19, 2018
Mission Moment Monday: You Helped Brittany Fall in Love with Algebra

There IS an art and a science to excellent storytelling. In these Mission Moment Monday posts my goal is to create some “ah ha” moments for you so you see HOW to communicate even more powerfully. I want to ensure you truly understand HOW to craft and share a powerful, action-causing, mission moment.

February 5, 2018
Mission Moment Monday: Inspirational Nonprofit Stories

Welcome to Mission Moment Monday!

Coaching and training others to be sharing inspirational nonprofit stories is my passion and, I feel, my calling. This year I’ll be regularly sharing videos that capture a “live” storytelling coaching experience. You’ll get to see the coaching I shared with staff and board members who use my Complete Storytelling System.

January 15, 2018
Mission Moment Monday’s in 2018 – Grab Your Spot

Did you miss yesterday’s web class: Storytelling is NOT For Sissies? Nearly 800 registered! Wow! We had an amazing turn-out… but I understand how sometimes life intervenes and you can’t attend live. I shared some best practice reminders, some new “hot off the press” fundraising data plus:

November 22, 2017
Search March 29, 2019
YOU Fill My Bucket. Thank you!

Today, also known as Valentine’s Day, is the day we tell others how much we love and appreciate them. I have the honor and pleasure of meeting you, talking to you, and seeing your hard work throughout the year. The interactions I have with you fill my bucket!

February 14, 2018
8 Questions for Building Your Culture of Philanthropy

Culture of philanthropy. We hear about it. Read about it. Talk about it. But what is it? I define a culture of philanthropy as: values and actions that support and nurture fund development at a nonprofit organization. If your organization requires outside financial support to survive and thrive – building a culture of philanthropy is […]

August 14, 2019
Pay Attention to Your Donors. People’s Lives Depend on It.

Gifts are coming in online and through the mail. Facebook friends are spontaneously raising money for your organization. I invite, no strongly recommend, you pay attention to your donors. People’s lives depend on it.

December 5, 2018
What Makes You Uncomfortable Makes Your Donors Uncomfortable

What should I say to get Ms. Kent to make a bigger contribution?

How do I ask for more money?

What will move the Gibson’s up the donor pyramid?

Yikes. These questions make me uncomfortable.

August 2, 2018
What are You Doing with Your Portion of $410 Billion?

Last week Giving USA released their annual giving report with excellent news: Charitable Giving in the U.S. was more than $400 billion in 2017 for the first time, ever. That’s a 5% increase over 2016.

Why? Economy is strong and the stock market is performing well — for now.

June 20, 2018
Using the Tools of Improv to Raise More Money

At the 2018 AFP International Conference I have the honor of delivering a fun breakout session based on the business book Getting to “YES AND” The Art of Business Improv by Bob Kulhan.

My friend and colleague, Bill Dewan, Development Director at the Lancaster Lebanon Habitat for Humanity affiliate is the improv expert and my partner in crime for the session titled: YES. And…ASK. Using the Tools of Improv to Raise More Money.

April 11, 2018
Ignite Your Fundraising Results June 22, 2016
Do You & Your Board Play Well Together?

You have a board of directors. They show up to meetings, most of the time. Many do more than simply showing up. Right? But do they frequently and passionately talk about YOUR work with their friends, families, colleagues, book group, the soccer moms, and others? When I’m asked to work with development staff and the […]

August 21, 2013
What Do I Say When I Talk to Donors?

If personal communication is the most effective, and by personal I mean face-to-face or via phone, what are we supposed to say when we talk with our supporters? Especially a donor we have never talked to before. I’m often asked for a script when board members or long-time donors take on the task of re-engaging […]

May 23, 2012